Mass Commercial Cleaning Services industrial and commercial contract cleaning
413-586-4696
508-347-3337

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the mcc advantage
MCC Employee Training Program

We want our employees to shine as brightly as your floors do. That’s why we take training so seriously. Here is an overview of the MCC Employee Training Program.
MCC Quick Fact 
MCC training begins as soon as an employee is hired, and is on-going throughout their employment.
New Hire Training
¨     Company policies
¨     MCC’s Mission
¨     Management role and structure
¨     Blood Borne Pathogen
¨     Personal Protection Equipment
¨     Right To Know
¨     MSDS
¨     Cleaning chemicals
¨     Emergency procedures
Primary Training
¨     Bathrooms
¨     Office cleaning
¨     Daily floor care
¨     Equipment
¨     Cleaning chemicals
 
Advanced Training
¨     Vinyl floor restoration
¨     Carpet extraction, and stain removal
¨     Clean room procedures
¨     Upholstery cleaning
 
Monthly Training Classes
¨     Equipment use and maintenance
¨     Cleaning a bathroom
¨     Custom cleaning
¨     Vinyl floor care; chemicals, pads, equipment
¨     Carpet care; spot cleaning
¨     Emergency procedures
 
On-site Training
New employees work directly under a site supervisor, or operations manager until it is determined that they can perform their duties on their own and in a safe and productive manner.
 
On-the-Job Training
The site supervisors and operations managers check on an employees need for re-training by monitoring the Customer Evaluation Forms. These forms will show any repeated problems quickly, and action can be taken to resolve any potential problems.
 
Management Programs
MCC encourages our management team to continue its education, and provides opportunities to attend seminars and courses to advance their skills. Some areas of particular interest are time management, quality control, training the trainer, personnel management.